Introduction

At Grand Dignity Homes, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect several types of information from and about users of our website, including:

• Personal identifiers (name, email address, phone number)
• Contact information
• Property preferences and requirements
• Communication history
• Usage data and analytics

Phone Number Usage and Consent

By providing your phone number, you expressly consent to receive communications from Grand Dignity Homes, including but not limited to:

• Property-related updates and information
• Appointment confirmations and reminders
• Marketing communications about our services
• Customer service messages
• Text messages (SMS) and phone calls

You may opt-out of receiving these communications at any time by:

• Following the unsubscribe instructions in any communication
• Contacting us directly at our provided contact information
• Updating your preferences in your account settings

Please note that opting out of marketing communications will not affect our ability to contact you regarding your account or transactions.

SMS Privacy Policy

Grand Dignity Homes is committed to protecting your privacy and safeguarding your SMS contact and message data. We do not sell or share SMS data with third parties.

Collection and Use of SMS Data

When you communicate with Grand Dignity Homes via SMS, we may collect:

• Your phone number
• Message content

This information is used solely to respond to inquiries and provide customer support and services. We will not use your data for any other purposes without your consent.

Protection of SMS Data

We implement industry-standard security measures to protect your SMS data from unauthorized access or disclosure.

Disclosure of SMS Data

We do not disclose your SMS data to third parties except as required by law or to protect the rights and safety of our organization or users.

Your Rights

You may request access to, correction, or deletion of your SMS data, except where retention is required by law. For assistance, contact us at (916) 373-3255.

Data Retention

We retain SMS data for 90-days based on operational and legal requirements.

Policy Updates

We reserve the right to update this SMS Privacy Policy at any time. Changes take effect upon posting to our website. We encourage you to review it regularly.

How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process your requests and transactions
• Communicate with you about our services
• Improve our website and services
• Comply with legal obligations
• Protect against fraud and unauthorized transactions

Information Sharing and Disclosure

We may share your information with:

• Service providers who assist in our operations
• Legal authorities when required by law
• Third parties with your explicit consent

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent at any time

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: vee@granddignityhomes.com
Phone: (916) 373-3255
Address: 2108 N ST. #10392, Sacramento, CA 95816